Privacy Policy

1. Introduction

Stonix, a division of CRC Global Solutions LLC ("Company," "we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our website, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, and shipping address when you place an order, request a quote, or contact us.
• Payment Information: Payment details are processed securely through Stripe and are never stored on our servers.
• Usage Data: Information about how you interact with our website, including pages visited, time spent, browser type, and referring URLs.
• Cookies: We use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic.

3. How We Use Your Information

• Process and fulfill your orders and requests
• Communicate with you about orders, quotes, and customer service inquiries
• Send product updates and relevant industry information (with your consent)
• Improve our website, products, and services
• Comply with legal obligations and enforce our terms
• Prevent fraudulent transactions and protect against liability

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Trusted partners who assist in operating our website, processing payments (Stripe), and delivering orders. These parties are obligated to maintain the confidentiality of your information.
• Affiliated Companies: CRC Global Solutions LLC and its subsidiaries for internal business purposes.
• Legal Requirements: When required by law, regulation, or legal process, or to protect the rights, property, or safety of Stonix, our customers, or others.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Payment processing is handled by Stripe, which is PCI DSS compliant. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies & Tracking

Our website uses cookies to enhance your experience, analyze traffic, and understand how visitors interact with our site. You can control cookie preferences through your browser settings. Disabling cookies may limit some features of our website.

7. Third-Party Links

Our website may contain links to third-party websites, including Basilisk Concrete, CRC Global Solutions, and the We Care We Share Foundation. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party site you visit.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are retained for accounting and legal compliance purposes.

9. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal information
• Opt out of marketing communications at any time

To exercise any of these rights, contact us at info@stonix.io.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.

12. Contact

For questions or concerns about this Privacy Policy, contact us at:

Stonix — A CRC Global Solutions Company
32 Airline Hwy, Kenner, LA 70062
info@stonix.io
504-399-8078